If you are not thinking about customers, you are not thinking. (Ted Levitt)
Aki Kalliatakis runs The Leadership LaunchPad, a business focused on customer loyalty and radical marketing that he founded in 1989. He assists companies to implement customised service and loyalty strategies, and is often invited to talk to various groups, and conduct seminars, workshops and training courses for his clients. He lectures on executive development programmes for a number of business schools of both local and international universities, although he knows that practical ideas are more important than academic theory.
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George Zachariou was involved in the IT industry for over 25 years, where his natural interpersonal ability and canny strategic thinking contributed greatly to his success in sales and business development in positions around the world. He has worked in Africa, Europe, the UK, Australasia and the Pacific regions for major international organizations like Hewlett Packard, Olivetti and M-Web. He was the appointed CEO who established businesses for the first time in those countries.
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