If you are not thinking about customers, you are not thinking. (Ted Levitt)
by Aki Kalliatakis, Managing Partner, CRC and The Leadership LaunchPad
SA Tourism in Danger of Collapse- Feb 2012
Still Stuck in a World of Analogue?- Jan 2012
Romance your Customers- October 2011
Nobody Can Help Me with a New Camera- August 2011
Please pick me!- July 2011
Sorry – Are You Still Asleep?- June 2011
Dubai is What Is Wrong with Marketing Today- May 2011
Eco Chic* - April 2011
Loyal customer to Lost Customer - December 2010
Why Didn't He Just Listen? - September 2009 Firemen and Customer Care* -July 2009
Rugby On Saturday Is Just Not Enough* -June 2009
The Little Things That Make a Big Difference -March-May 2009
Happy Valentine's Day! - February 2009
In the world of business today, the new rules are… There are no rules! -January 2009
Who Me Grumpy?. . . -November/December 2008
When in Rome . . . -October 2008
Making Life Simpler, Better and More Convenient - September 2008
Only YOU Can make the Difference - June 2008
More Ducks and Eagles - May 2008
Betrayed! - April 2008
Do They Ever Use Their Own Products? - March 2008
When Days are Dark, Friends are Few - February 2008
Pink Jerseys and Pearls - January 2008
Lifts and Queues - November/December 2007
Earn every Customer - September/October 2007
Exactly what I wanted at Christmas - July/August 2007
So Who Is Really Important? - May/June 2007
How Is This for Customer Loyalty? - March/April 2007
I Wish I Was More Like My Dogs - January/February 2007
